Hiring Chat Support Agent-Level (12) Mumbai - Accenture
Information technology (IT)
Selection Criteria:-
1)Graduate
2)Excellent communication skills and relevant BPO Experience
3)6 month to 1 yrs exp exp
4)Functional Knowledge of CRM Solution & MS Excel, and Domain Knowledge of Customer Service
5)Typing speed is crucial (Speed 30 words per minute 95% accuracy)
Job Role:-
1)Understand Client Policies and Guidelines
2)Interact with customers via chat and address issues
3) Help customers with new updates and offers & Resolve queries related to sim cards, network, bills issues
4)Maintain customer records by updating account information...
1)Understand Client Policies and Guidelines
2)Interact with customers via chat and address issues
3) Help customers with new updates and offers & Resolve queries related to sim cards, network, bills issues
4)Maintain customer records by updating account information...
Shift Time: 24/7 shifts( starting at 5:30 PM and 1 AM).
There is also a Morning shift but the frequency is once in 3 months Week Off:
Any 2 days Off (Split-Off)
There is also a Morning shift but the frequency is once in 3 months Week Off:
Any 2 days Off (Split-Off)
Note:-PLEASE NOTE ANY CANDIDATE WHOSE CV IS UPLOADED WILL RECEIVE A WEB LINK AND HAS TO GO THROUGH THE WEB INTERVIEW/ SMART INTERVIEW . WITHOUT THAT THE CV WILL NOT MOVE FORWARD
Contact for details / Apply to us:
Career Hotspot & Services
Venue:-290/2, Bank of India road, near Community centre Bhalubasa, Jamshedpur.
Time:-10 am to 6 pm only.
Contact Number:- 8356980623.
Email: career.hotspotconnect1@gmail.com
Happy Placement!!!
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